About Us

 Thank you for shopping at Ducky King Productions! We want you to be happy with your purchase. If you are not satisfied, we offer the following return and refund options:

• Return Window: Customers may return items within 30 days of the purchase date. 
• Conditions for Returns: Items must be unused, in their original condition and packaging, and with all original tags attached. 
• Return Options:
  • Full Refund: For a full refund, the item must be returned in its original condition and packaging, and you must have proof of purchase. 
  • Exchange: We gladly exchange items for a different size or color if available. 
  • Store Credit: If a refund is not available, we may offer a store credit for the full value of the purchase. 
• Return Shipping: Ducky King Productions will not be responsible for return shipping costs unless the product is damaged or defective. 
• Exceptions:
  • Sale Items: Sale items are not eligible for return or refund. 
  • Personalized/Customized Items: Personalized or customized items are not eligible for return or refund unless there is a manufacturer's defect. 
• To Initiate a Return: Please contact us at TheDuckyKing@aol.com to discuss your return. We will provide you with instructions and a return address if needed. 
• Processing Returns: Once we have received your returned item, we will inspect it and process your refund, exchange, or store credit within 7 business days. 
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at TheDuckyKing@aol.com.